Dynamics 365
Streamline your business from data to people to processes with modern, intelligent business applications.
Dynamics 365 plans
Buy Dynamics 365 plans that adapt to your changing needs to make intelligent decisions in your business.
Dynamics
Dynamics 365 Customer Service Professional
- ZAR 812.50/month
- Core customer service
- Built-in intelligence delivers faster, more personalised service and adds value to every interaction.
- Real time Chat for Dynamics 365, mobile text messaging with SMS (in preview) or AI-assisted service with your own Microsoft Bot Framework bot (in preview).
- Deliver fast, personalised service
- Reducing costs by using data and intelligence to transform how you provide service
Dynamics
Dynamics 365 Customer Service Enterprise
- ZAR 1,544.83/month
- Advanced customer service
- Create exceptional customer experiences with a modern approach to customer service.
- Minimize customer effort, proactively address issues & deliver more personalized, seamless service.
- Give agents the knowledge they need to deliver faster more consistent service.
- Anticipate and react quickly to customer, business, and market demands using a customer service software application with intelligence built in.
Dynamics
Dynamics 365 Customer Insights
- ZAR 6,750.00/month
- Licensed per tenant.
- An intuitive and flexible customer data platform (CDP).
- Enables every organization to unify and understand their customer data.
- Unlock insights and power personalized customer experiences.
- Harness data for intelligent insights and actions.
- Eliminates data silos.
Dynamics
Dynamics 365 Customer Service Insights
- ZAR 1,219.83/month
- Gives you actionable insights into critical performance metrics, operational data and emerging trends from your customer service system.
- Built-in dashboards, interactive charts, and visual filters.
- Views into support operations data across channels.
- Highlight areas for improvement.
- Evaluate and respond to key performance indicators (KPIs) and customer satisfaction levels.
Dynamics
Dynamics 365 Field Service
- ZAR 1,544.83/month
- Field Service management solution
- Manage service locations, customer assets, preventative maintenance, work order management, resource management, product inventory
- Scheduling and dispatch, mobility, collaboration, customer billing, and analytics.
- Enhance real-time communication & collaboration between customer service, dispatch, field agents, and customers
Dynamics
Dynamics 365 Marketing
- ZAR 24,375.00/month
- Create and nurture leads by running targeted, multi-channel campaigns
- Align sales and marketing
- Improve marketing performance with AI-driven insights
- Create personalised customer experiences to maximise your marketing results
- Includes 10 000 contacts
- Innovate with an adaptable platform
Dynamics
Dynamics 365 Project Service Automation
- ZAR 1,544.83/month
- Bring people, processes, and automation technology together through a unified experience
- Create profitable relationships
- Work efficiently through automation technology, collaboration tools, training, and a complete view into client relationships.
- Real-time insights. Set clear, priorities, Make fast decisions and grow profitably.
Dynamics
Dynamics 365 Sales Professional
- ZAR 1,057.33/month
- Core sales force automation & Office 365 integration
- Limited Sales execution: Lead and opportunity management, Products, price lists, product bundles, Quotes, orders and invoices.
- Office 365 integration
- Reporting and analysis
Dynamics
Dynamics 365 Sales Enterprise
- ZAR 1,544.83/month
- Sales force automation with contextual insights & advanced customisation capabilities
- Full Sales Execution capabilities: Competitors, sales goals, county management, CPQ and data enrichment solution discovery, Partner relationship management and more.
- Gamifications
- Knowledge Management
Annual Billing Available